Returns & Exchanges
At Grow Billion Trees, we are committed to sustainable fashion and want you to love your eco-friendly wardrobe. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original biodegradable packaging, ensuring all tags are attached and the garment is in its original condition.
Ship the Items
Affix the prepaid carbon-neutral shipping label to your package and drop it off at any authorized carrier location.
Receive Refund or Exchange
Once our team inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing